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AMM Security Software - FAQs/Support Page
In the event that you encounter an issue that is not listed below, please contact AMM Customer Support at 1-646-274-6267 or email us at custserv@amm.com
What is AMM security software?
Why do I have to install security software?
How does it work?
How much does this cost?
On how many computers can I install the security software?
Do I need to be online to read the PDFs?
Can my computer get a virus while loading the software?
My company has a strict policy on installing software on our computers. However, I still want to read AMM publications, what do I do?
What are the minimum computer requirements to install the plug-in?
Why do I get an error message when I try to install the software on my server?
Where do I get my subscriber number for installation?
I tried to install the software and it says I have exceeded my limit?
What if I change or upgrade my computer?
What if I want to remove the software from my PC and install it on a different one?
When opening the paper it says that 2 plugins are trying to initialize?
Why am I getting subscription expired message?
What is MBAS:ASH filter component and where can I get it?
I'm being asked for a username and password during installation?
When trying to install the AMM it says "that the publisher cannot be verified..." what do I do?
During installation I got an error that the license.dat cannot be found what do I do?
I have uninstalled successfully but I still get an exceeded limit message during installations?
During installation I get the error "Cannot connect to the Internet..." what do I do?